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In our experience, web form completion frequency is disappointing, despite the increase in visits.Are visitors confused by what they’re finding on your website?The Level 1 Bi-Lingual (Portuguese and English) Customer Support Rep is the initial post sales contact and answers inbound phone calls, emails or chat interactions with end users.This involves troubleshooting, researching solutions, and providing resolutions to Level 1 technical and service problems.The Representative ensures proper procedures are followed and is responsible for overall * Answers and responds to inbound calls, emails, or chats * Verifies all contact information * Creates service requests within supplied Customer Relationship Management (CRM) system * Files appropriate data (soft and hard copies) * Provides direction to customers promoting online self-service and web based solutions * Escalates to Technical Support unresolved customer issues * Keeps up to date of client performance requirements, product line and service offerings * Achieves specified performance goals * Additional responsibilities as required Please email to Kanausha Thompson and updated resume to [email protected]: * Must fluently speak and write English AND Portuguese * High school diploma or equivalent * Ability to pass background and identity verification screen * Previous experience in a customer support role * Previous experience in a technical support role a plus, but not required * Ability to type 30 WPM * Any familiarity with networking or telephony concepts is a plus, but not required Please email Kanausha Thompson an updated resume to Kanausha Thompson at [email protected] WE OFFER: We provide a clear path to career development and offer support, advice, and coaching every step of the way.Baltimore is the 24th largest city in the US and is located in central Maryland along an arm of the Chesapeake Bay.Knowledgeable equestrians at your service Saddle fitting consultations Custom fitting for riding boots and chaps Include clipper repair, blade sharpening, tack repair, chap repair, personalized name plates, horse blanket wash and repair, most boot repairs, and custom monogramming. Enter your address for detailed directions to the Dover Saddlery Store in the map below.
Builders we meet are looking to take advantage of this exposure by converting passive page viewers to hard leads.
0 includes BGE, One Office and use of reception area and conference room. All information provided by the listing agent/broker is deemed reliable but is not guaranteed and should be independently verified.